Shipping times depend on your location. Typically, orders are processed within 1-2 business days. Delivery may take anywhere from 7–14 business days depending on your country. We’ll send you a tracking number so you can follow your order’s journey.

Once your order is placed, we begin processing it immediately to ensure fast shipping. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request before the order is shipped.

We’re so sorry if something went wrong! If your product arrives damaged or incorrect, please get in touch with us within 7 days of receiving it. We’ll provide you with a return label and either send a replacement or issue a refund, depending on your preference.

We want you to love every product you purchase from Glow Ova! If you’re not 100% satisfied, you can return most items within 30 days of receiving your order. Please make sure the items are in their original condition. Contact us and we’ll walk you through the return process.